Terms & conditions

Last updated: 12 October 2026

1. About these terms

These Terms & Conditions govern your use of the Guest Affairs website.

The website is operated by Guest Affairs Ltd, a company registered in England and Wales.

• Company name: Guest Affairs Ltd

• Company number: 0000000

• Registered office: 128 City Road, London, EC1V 2NX

• Email: info@guestaffairs.co.uk

In these terms, “Guest Affairs”, “we”, “us” and “our” refer to Guest Affairs Ltd. “You” and “your” refer to anyone visiting or using our website.

By using our website, you agree to these terms. If you do not agree with them, please do not use the website.

2. About our services

Guest Affairs provides photobooth experiences for corporate events, brand activations, weddings and private celebrations across London, Essex and Kent.

Our website may contain information about our services, packages, features and upcoming offerings. We aim to keep this information accurate and up to date, but details may change as our business and services develop.

Information displayed on the website is provided for general information purposes and does not, by itself, constitute a confirmed offer or booking.

3. Enquiries and bookings

You may use our website to submit an enquiry about a potential event or booking.

Submitting an enquiry does not create a confirmed booking or guarantee availability on your requested date.

Following an enquiry, we may contact you to discuss your requirements, availability, pricing and next steps.

A booking will only be confirmed once the applicable booking arrangements have been agreed by you and Guest Affairs, including any required written confirmation, deposit or other conditions communicated to you.

Any confirmed booking will be subject to the specific booking terms and conditions provided to you at the time of booking. Those terms will govern the provision of our services and take precedence over these website terms where they specifically address the booking.

4. Website information and availability

We make reasonable efforts to ensure that information on our website is accurate and current.

However, we do not guarantee that all website content will always be complete, accurate or up to date. Service descriptions, package details, images, prices and availability may be amended as our offerings develop.

We may update, suspend or remove website content at any time.

Where you are considering booking a service, please confirm the relevant package details, price, availability and requirements directly with us before committing to a booking.

Nothing in this section affects your statutory rights.

5. Acceptable use

You agree to use our website lawfully and responsibly.

You must not:

• Use the website for any unlawful, fraudulent or misleading purpose.

• Attempt to gain unauthorised access to our website, systems or data.

• Interfere with the operation, security or functionality of the website.

• Introduce malicious software, viruses or other harmful material.

• Copy, reproduce or exploit website content for commercial purposes without our permission, except where permitted by law.

• Use our enquiry form to submit false, abusive or misleading information.

We may take reasonable steps to restrict access where we believe someone is misusing the website.

6. Intellectual property

Unless otherwise stated, the content on this website, including our branding, logo, written content, designs, graphics, photographs and other original materials, belongs to Guest Affairs Ltd or is used under appropriate permission or licence.

You may view and use this content for your personal, non-commercial purposes when browsing our website.

You must not reproduce, distribute, modify, publish or commercially exploit our content without our prior written permission, unless permitted by law.

The Guest Affairs name, branding and associated materials must not be used in a way that suggests an endorsement, partnership or affiliation without our permission.

Third-party names, logos and trademarks remain the property of their respective owners.

7. Third-party websites and services

Our website may contain links to third-party websites or services for your convenience.

We do not control those websites and are not responsible for their content, availability, security or privacy practices.

Your use of third-party websites is subject to their own terms and policies. We recommend reviewing those terms before using their services.

8. Privacy and personal information

When you submit an enquiry or otherwise provide personal information through our website, we handle that information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, who we may share it with and the rights available to you under applicable data protection law.

You can read our Privacy Policy via the link provided on our website.

9. Website availability and security

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access.

Access may occasionally be interrupted because of maintenance, technical issues, hosting problems or circumstances beyond our control.

We take reasonable steps to maintain website security but cannot guarantee that the website will always be free from errors, vulnerabilities or harmful components.

You are responsible for taking reasonable precautions when accessing websites and using online services.

10. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

To the extent permitted by law, we are not responsible for losses arising solely from your inability to access the website, reliance on outdated general website information or the unavailability of third-party websites.

We are not responsible for indirect or consequential losses arising from your use of the website where such liability may lawfully be excluded.

These terms concern your use of the website. The provision of our photobooth services is governed by the applicable booking agreement and relevant law.

Nothing in these terms removes or restricts any consumer rights that you may have under applicable law.

11. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services or legal obligations.

The latest version will be published on this page, together with an updated “Last updated” date.

Changes will apply from the date they are published, insofar as permitted by law. Any changes to an existing booking agreement will be dealt with in accordance with that agreement and applicable law.

We recommend reviewing this page periodically.

12. Governing law

These Terms & Conditions are governed by the laws of England and Wales, subject to any mandatory legal protections that apply to you.

Where you are a consumer, nothing in these terms removes any rights you may have to bring proceedings in another court where applicable law permits you to do so.

13. Contact us

If you have any questions about these Terms & Conditions, please contact us:

Guest Affairs Ltd

Registered office: 128 City Road, London, EC1V 2NX

Company number: 0000000

Email: info@guestaffairs.co.uk